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Mariner finance loan status6/18/2023 ![]() We look forward to helping you and your customer work toward an amicable resolution.ĭispute Resolution & Investigations SpecialistĬorrection to a credit report Debt Forgiveness Billing adjustment The overall standard applied in the review process is: Did the company act in good faith, and do everything that could be reasonably expected, or is responsible for, to resolve the issue? If they continue to express dissatisfaction, the case will be reviewed by BBB staff to determine if the remaining concerns warrant an additional response. Once we receive your response, we will forward it to your customer and ask them to tell us in writing whether your response resolves their concerns. This may result in a substantially lower rating with BBB, which could adversely influence potential customers. If you do not respond promptly to this complaint, it may be closed as Unanswered. What will happen if I do not submit a response and w hat can I expect to happen next? BBB may edit the complaint or your response to protect privacy rights and to remove inappropriate language. ![]() By submitting your response, you are representing that it is a truthful account of your experience with this consumer. Please do not include any information that personally identifies your customer. Please understand that the complaint content and your response may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). Please provide an explanation of the events from your perspective and/or a concrete plan for how to work toward a resolution. Remember that the more factual information we have about the case, the easier it is for all parties to develop a full understanding of the situation. All responses will be copied to the complainant. If you received this complaint via email, the fastest and easiest way to view and respond is to the simply click on the “Respond to this Complaint”, link located on the left. Your prompt and professional response greatly enhances the chance for a successful resolution and will further your reputation as a BBB Accredited Business. Your BBB is requesting a written response to this complaint within the next 7 calendar days. The complaint was submitted on and was assigned an ID of ********* BBB seeks to help businesses resolve their disputes, whether or not they are accredited with BBB. This is your opportunity to address the concerns of your consumer and to rebuild the trust that first brought you together. Thank you for your attention to this matter.īetter Business Bureau (BBB) received a complaint about your business. BBB understands that there are two sides to every dispute, and we have not pre-judged the validity of this claim. ![]() ![]() Even with disability, I will be limited income and do not see signs of better financial conditions. I have been looking for work, I have also been sick and tired daily resulting from stresses induced IBS which will require surgery that is not covered by insurance which will make almost next to impossible to pay this loan or any other financial obligations and I will only be able to work limited hours. I do not have any money for the everyday expenses/living, I have skin and food allergies which limit me to certain foods along with any hygienic products. I currently have a loan with Mariner Finance that I took out in 2021, but I have struggled to pay since my multiple job losses from November 2021 to September 2022 which have resulted in eviction, vehicle repossession, medical debt, medical leave from a part time job that does not make ends meet, I am living from shelter to shelter, sleeping in vacant buildings or the streets. ![]()
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